bEST Technology Suite

BillBack Cost Recovery Solutions

nQueue’s BillBack line of cost recovery products assist firms by enhancing the automation and processing of any operational or administrative expense in order to improve profitability. With clients putting more pressure on them, law firms can no longer rely solely on “make a copy, bill for a copy.” nQueue’s iA methodology captures more to maximize profitability, including prints (which now exceed copies) and scans. Features include:

• Copy, print and scan cost recovery solution embedded into Bizhubs (or through tablet panel)
• Immediate validation of client/matter data
• Detailed color and black-and-white detection on a page-by page basis
• User defined favorites
• Full history by user for all copies, prints and scans
• Full database search capabilities
• Last Recall to pull up frequently used billing codes
• Next Job Function to quickly move to the next client or matter
• Broad reporting capabilities

ScanRoute Scanning and Routing Solutions

 nQueue’s ScanRoute technology helps firms maximize scanning by providing a single engine and common interface for both “walk-up” scanning (related to active matters, typically performed by legal professionals) and “bulk” scanning (typically archived scanning best done by facilities management). Walk-up scanning can be accomplished simply right at the MFD and Bulk scanning can be simplified with QR code cover sheets. Benefits include:

• Combine walk-up and bulk scanning strategies provides total flexibility and maximum productivity and cost savings.
• Easily capture and manage scanned documents.
• Full functionality while working at the mfd. iA Scan Manager’s One-Touch scanning allows users to capture, format and route scans with no need for cover sheets created in advance at the desktop.
• Full functionality at the copy center. Use QR cover sheets to streamline scanning of large jobs.
• Scan directly to document management systems.
• Email support allows users to select recipients from the Exchange Server while working at the MFD.
• Recover costs from scans. More and more firms are billing clients for scans. ScanRoute technology captures all information related to scanning in order to bill clients or simply more effectively manage and control firm expenses.
• Desktop scanning. Users with scanners on their desk, or who have assistants do their scanning for them, have the same functionality with iA Scan Desktop.

All nQueue include Adaptive Intelligence technology, which anticipates users’ next steps to enable fewer keystrokes, less effort and more work accomplished in less time.

All nQueue products also come with our “Buy It Once Guarantee” and receive all product updates and software upgrades at no additional charge.

nQueue BillBack requires i-Option (LK-101)